Privacy Policy

At BM Fashion House accessible from our website, protecting the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document outlines the types of information that is collected and recorded by BM Fashion House and how we use it.

1. Information We Collect

When you visit our website, place an order, or register an account, we may collect the following personal information:

  • Contact Information: Full name, phone number, and email address.
  • Delivery Information: Shipping address, district, and Thana/Upazila details.
  • Account Details: Username, password, and order history.
  • Payment Information: Transaction IDs and payment method details (we do not store your credit card or bank credentials directly on our servers).

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders, including delivery and payment verification.
  • Communicate with you regarding order updates, tracking, and customer support.
  • Improve, customize, and expand our website performance and user experience.
  • Send essential account notifications and promotional offers (if opted-in).
  • Prevent fraudulent transactions and ensure store security.

3. Cookies and Tracking Technologies

Like any other website, BM Fashion House uses ‘cookies’. These cookies are used to store information including visitors’ preferences, items added to the shopping cart, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on browser type and/or other information.

4. Third-Party Services & Data Sharing

We do not sell, trade, or rent your personal identification information to others. We may share limited customer data only with trusted third parties strictly necessary to operate our business, such as:

  • Courier Services: Delivery address and phone number are shared with courier partners (e.g., Steadfast, Pathao) to complete package delivery.
  • Payment Gateways: Necessary details are processed securely through authorized payment gateway partners.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. Our website uses standard SSL encryption to safeguard data transmitted during checkout and account login.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal details at any time by logging into your My Account section.
  • Request the deletion of your personal data from our database.

7. Contact Us

If you have any questions or require more information about our Privacy Policy, please contact us:

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